Privacy Policy
Last updated: November 5, 2026.
Selectic (“we”) lets you direct an AI agent to contact businesses on your behalf by phone, SMS, and email, and returns call notes and replies. This policy explains what we collect and how we use it.
Information we collect
Account. Email and—if you use it—your Google sign-in identifier. Optionally, a phone number you choose to add for SMS notifications (you can use Selectic without one).
Outreach you create. The business contacts (phone/email) and objectives you provide, the messages we send on your behalf, and the resulting call transcripts, call recordings, sent emails/SMS, and the replies we receive.
Usage & billing. Your prepaid balance, charges, and transaction history. Card details are handled by our payment processor, not stored by us.
Technical & analytics. IP address, approximate country, device/browser, pages viewed, and referral/UTM parameters, collected via our own analytics pixel.
From ChatGPT, Claude and other AI assistants.When you connect Selectic to an AI assistant, we receive only what that assistant sends to a Selectic tool to carry out your request — for example a business's phone number, the question to ask, or the text of a message. We do not receive or request your conversation history, your assistant account details, or your location.
We do not collect payment card numbers, health information, or government identifiers, and we do not ask you for passwords to other services.
How we use it
To provide the service (place calls and send messages you request, navigate phone systems, and return results — including emailing you a link to the result when a call ends, and, if you opt in with a phone number, texting you), to bill usage, to prevent abuse and secure the service, and to improve the product. We do not sell your personal information, do not use it for advertising, and do not build behavioural profiles. Analytics are used only in aggregate, to understand how the website is used.
Service providers
We share only what’s necessary with infrastructure providers acting on our behalf: telephony and voice-AI providers (to place and transcribe calls), a messaging provider (SMS), an email provider, a payment processor, AI model providers (to power the agent), and cloud hosting and database providers. They are bound to use the data only to provide their service to us.
The businesses you ask us to contact receive the call, text or email you request — including the objective and any details you choose to include. We may also disclose information when required by law or to protect the safety of people or the service.
Calls & recordings
Calls placed on your behalf are not audio-recorded by default: the conversation is transcribed live so the assistant can respond, and the full transcript is kept so you can read it afterwards. The assistant identifies itself as an AI if asked and never claims to be human. You are responsible for having a lawful, legitimate basis to contact a given business and for ensuring your calls comply with the laws that apply to you and to the recipient.
Retention
- Account, outreach and replies (contacts, objectives, transcripts, messages): kept while your account is active, and removed when you delete your account.
- Deletion requests by email: completed within 30 days.
- Billing records (charges, top-ups, invoices): kept for up to 7 years, as tax and accounting law requires; they hold no call or message content.
- Technical and analytics data: kept for up to 24 months.
- Sign-in sessions and connector tokens: access tokens expire after 1 hour; unused connector sign-ins expire and are purged automatically.
When you delete your account, we anonymize it and remove your personal content — call transcripts and recordings, message bodies, and the businesses you contacted — keeping only the minimal billing records described above.
Your choices and controls
- Delete your account at any time from the Dashboard (Delete account), or by emailing us.
- Ask for a copy (export) of your data, or for a correction, by email.
- Disconnect Selectic from ChatGPT, Claude or another assistant in that assistant's settings; email us to revoke every connected sign-in and API key at once.
- Choose whether to give a phone number for text notifications, and remove it at any time.
- Block numbers you never want called with the do-not-call list.
- We email you only about your own requests (results, receipts, account notices) and send no marketing email.
Security
Data is encrypted in transit; secrets and API keys are stored hashed. No system is perfectly secure, but we take reasonable measures to protect your data.
Who controls your data
Selectic, Inc., a Delaware corporation. Mailing address: 101 Nighthawk Ln, Palm Coast, FL 32164, USA. Telephone +1 657 439 0379.
Your rights & contact
To access, export, correct or delete your data, or for any privacy question, email hello@selectic.pro. Selectic is not intended for anyone under 18. We may update this policy; material changes will be reflected here.